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Terms That Apply to Your Account

Perfect Blackjack, Big Small and Aviator are covered by one account agreement, so you can check the rules on eligibility, wallet use and withdrawals before you open your…

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bazarramadan77 Terms That Apply to Your Account
CONTACT OUR TEAM

Three Ways to Ask About Terms

When a clause is unclear, contact us before accepting it or continuing the affected activity.

Account chat Use account chat for a quick explanation of a clause or an account restriction. We may ask you to confirm account ownership before discussing transactions, identity checks or contractual decisions.
Contact form Send the Help Centre form when your question needs documents or a detailed timeline. Select the Terms & Conditions category and include the relevant clause, transaction date and account reference.
Written response Request a written response through the email address displayed in your account. This path suits disputes, correction requests and questions about which dated version governed a particular account action.
RECORD HANDLING

Six Controls Behind Our Contract Records

Contract records help us show what you accepted and how an account decision was reached. We link acceptance to the displayed version, keep relevant security and transaction records for defined legal or…

Version tracking

We display a version date with the Terms & Conditions and record the version linked to your acceptance. Material amendments may require fresh acknowledgement before you continue using affected account functions.

Account data

Registration, verification and transaction data is handled according to the privacy terms incorporated into this agreement. We use it to administer your account, meet legal duties and assess contractual disputes.

Cookie records

Cookies may maintain your session, remember consent choices and record acceptance events. The applicable cookie terms explain their purposes, duration and the effect of changing browser settings on account access.

Access security

You must protect your password and notify us promptly if access appears unauthorised. We may pause account activity while checking identity, device signals and transactions connected to a reported security concern.

Record retention

We retain contract, verification and transaction records only for periods tied to legal duties, fraud controls, dispute handling and account administration. Different record categories may have different deletion schedules.

Change requests

You may request correction of inaccurate personal details through the displayed contact channels. Some contractual or transaction records cannot be altered, but we can attach a documented dispute or clarification.

Seven Answers About Your Agreement

The questions below address acceptance, access, account data, payment ownership, contractual changes and disputes under these Terms & Conditions. Read the current dated version before opening your account and save a copy for your records. If an answer does not resolve your issue, contact us with the relevant clause and account reference so we can trace the applicable version and provide a written response.

You accept them when you complete the stated acceptance step during registration or after a material amendment. Continuing without completing a required acknowledgement may leave affected account functions unavailable.

You must meet the eligibility rules displayed during registration, provide accurate details and act for yourself. Access depends on local law and is available where local law permits.

We may amend clauses for legal, security or operational reasons. The updated version will carry a new date, and material changes may be presented for acknowledgement before affected services remain accessible.

We keep data needed for registration, verification, security, transactions, acceptance records and disputes. Retention periods depend on legal duties, operational needs and the type of record involved.

Yes. Touch 'n Go, GrabPay, Boost and FPX accounts used with your wallet should belong to you. We may request ownership evidence before processing or releasing a withdrawal.

Contact us through account chat, the Help Centre form or the displayed email address. State the disputed action, relevant date and clause so we can trace records and respond clearly.

You may ask us to correct inaccurate account details after identity checks. Transaction histories and contract acceptance records generally remain unchanged, although we can record your dispute or clarification beside them.